e-mpirical

Increase efficiency, reduce costs, improve service, be customer focused...

Whoever you are and whatever your organisation, environment or sector, there is no escaping the need for change. It relentlessly drives a demand to significantly improve performance and to do so continuously. Are your people inspired or confused by this challenge?

empirical specialises in delivering customer-focused change management and business transformation solutions. Over the past 10 years it has developed the e-mpirical experience™ a honed and revised methodology that involves those who are at the heart of delivery and enables them to capture, evaluate and enhance what they do from two perspectives: customer and bottom line.

Working in partnership with you, empirical will enable you to revise existing processes, practices and systems appropriately. Throughout the experience, it will also ensure your people develop the confidence, knowledge and skills needed to build an organisation committed to raising satisfaction, increasing efficiency, and continuing improvement.

Engaging organisations with multiple needs and agendas

National e-learning strategy for NHS West Midlands

Dispite the complexity of having 45 Trusts at different stages of development in their operational and training programmes, NHS West Midlands now has a consistent, coherent and progressive e-learning strategy for the entire region. Read more...

Bus Lane Enforcement

Reading Borough Council, using a unique solution developed by empirical working with Imperial Civil Enforcement Solutions and Computer Recognition Systems was the first council outside London to introduce bus lane camera enforcement. Read more...

NEWS:

12 Jun 2010
Enhanced Bus lane ticket processing
With help from e-mpirical Reading Borough Council is now able to process Bus Lane tickets in record speed....Read more...

30 Apr 2010
e-mpirical deliver the Berkshire Digital Learning Champions programme across Berkshire
...Read more...

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