e-mpirical

Increase efficiency, reduce costs, improve service, be customer focused...

Whoever you are and whatever your organisation, environment or sector, there is no escaping the need for change. It relentlessly drives a demand to significantly improve performance and to do so continuously. Are your people inspired or confused by this challenge?

empirical specialises in delivering customer-focused change management and business transformation solutions. Over the past 10 years it has developed the e-mpirical experience™ a honed and revised methodology that involves those who are at the heart of delivery and enables them to capture, evaluate and enhance what they do from two perspectives: customer and bottom line.

Working in partnership with you, empirical will enable you to revise existing processes, practices and systems appropriately. Throughout the experience, it will also ensure your people develop the confidence, knowledge and skills needed to build an organisation committed to raising satisfaction, increasing efficiency, and continuing improvement.

Engaging organisations with multiple needs and agendas

National e-learning strategy for Department of Health

Like many organisations in both the Public and Private sectors the Health Care Service was faced with the need to ensure the ongoing capability and competence of its diverse workforce. Read more...

Bus Lane Enforcement

Reading Borough Council, using a unique solution developed by empirical working with Imperial Civil Enforcement Solutions and Computer Recognition Systems was the first council outside London to introduce bus lane camera enforcement. Read more...

NEWS:

01 May 2009
empirical completes NHS West Midlands e-learning study
After 2 months of intensive consultation, empirical has delivered its report into the current and future e-learning activity in the West Midlands. ...Read more...

02 Apr 2009
empirical selected as preferred supplier for Adult and Community Learning
e-mpirical has been selected as a preferred supplier to a 4 year framework contract to help with Adult and Community Learning...Read more...

Read all news..