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Increase efficiency, reduce costs, improve service, be customer focused...
Whoever you are and whatever your organisation, environment or sector, there is no escaping the need for change. It relentlessly drives a demand to significantly improve performance and to do so continuously. Are your people inspired or confused by this challenge?
empirical specialises in delivering customer-focused change management and business transformation solutions. Over the past 10 years it has developed the e-mpirical experience™ a honed and revised methodology that involves those who are at the heart of delivery and enables them to capture, evaluate and enhance what they do from two perspectives: customer and bottom line.
Working in partnership with you, empirical will enable you to revise existing processes, practices and systems appropriately. Throughout the experience, it will also ensure your people develop the confidence, knowledge and skills needed to build an organisation committed to raising satisfaction, increasing efficiency, and continuing improvement.
Engaging organisations with multiple needs and agendas
National e-learning strategy for NHS West Midlands
Dispite the complexity of having 45 Trusts at different stages of development in their operational and training programmes, NHS West Midlands now has a consistent, coherent and progressive e-learning strategy for the entire region. Read more...
Bus Lane Enforcement
Reading Borough Council, using a unique solution developed by empirical working with Imperial Civil Enforcement Solutions and Computer Recognition Systems was the first council outside London to introduce bus lane camera enforcement. Read more...
NEWS:
05 Dec 2011
Thames Valley RepRap User Group
Hannah and Malcolm are helping 19 members of the Thames Valley RepRap User Group build their own 3d printers. ...Read more...
05 Dec 2011
Printing plastic is cool. Printing chocolate is very cool
We have been working with Moving Brands a global branding company to assist them to print 3d chocolates for an Advent Calendar project this Christmas. ...Read more...
