e-mpirical

METHODOLOGY

The e-mpirical experience is a simple 5-step methodology that builds the capacity for sustainable change. It was developed with the single most important component for successful transformation in mind: people.  People respond very differently to change so the foremost challenge is to reach a state where everyone believes that change is necessary, targets are realistic and buy-in is right for them.

Focus At the start of every programme, e-mpirical works with clients to focus on what they are aiming to achieve and understand why.  By fully understanding the motivation for change, it becomes considerably easier to recognise interdependencies and challenges, to identify any stakeholders and to involve them from day one.

Engage Once all stakeholders are involved in the project e-mpirical works alongside clients to engage everyone who needs to be part of the process. Engagement is more than simple involvement. It is about acquiring the understanding to want to be part of the change, committing to the programme and providing the relevant input and resources when required.

Align Devoting time and resource can conflict with a stakeholder's other priorities so it is important to be able to demonstrate what the whole transformation will be worth to them. With this in mind, e-mpirical ensures that the programme aligns with everyone's objectives, strategies or plans so that it is of measurable value for them. 

Deliver Having established the need for change, and built a confident view of what needs to happen to achieve it, clients are encouraged to think inquisitively and analytically about what exists and what would be ideal. empirical helps them to create the route map to move them from their current position to the proposed end-point. 

Breakthrough to enhanced organisational performance The empirical experience ™ is an interactive process of education and instruction which enables participants to think differently about their work, challenge assumptions, overcome problems and welcome the innovative technologies that will support the transformation they have designed. 

As they go through the experience people at all levels acquire the skills, tools and behaviours to move from confusion and uncertainty to competence and confidence. As a result they become the champions for the change, using their commitment to help create a workforce that sees things with the customer’s eye and is dedicated to ongoing improvement.