e-mpirical

ABOUT US
empirical exists to enable organisations and individuals to build the capacity, the skills, attitudes and behaviours, needed to respond positively and productively to continuous change.

The fundamental values at empirical are:

These elements form the basis of client relationships and ensure that everyone receives the level of input, support and recognition they need to succeed. But if there is one value that is intrinsic to everything empirical does, it is education. From 'educare', Latin for 'to lead' or 'draw out', the philosophy is to draw out the potential that lies in everyone, giving them the confidence to make unique and positive contributions to every situation, challenge or opportunity.

Over the last 20 years, everyone in empirical's senior team, from engineers to behavioural psychologists, has run a business, service or division.  Some have come from the private sector, bringing with them a wealth of customer-facing and product-based experience.  Others have a public sector background, so completely understand the relationships and interdependencies within and between local and national government as well as the growing demand for citizen-centric accessibility. 

Personal experience of leading people through change has ensured that everyone at empirical understands the confusion, distress and resistance that occur when demands are made of people who do not fully understand the situation, or the sometimes imposed solution.  But change has always been the bedrock of existence. Properly handled it provides the impetus for organisations and individuals to grow and progress. 

Everyone at empirical knows that it is how you manage the change process that determines whether people buy in or opt out. With this in mind, core team members at empirical are qualified and experienced users of a wide range of methods and techniques, including familiar names such as Kaizen, Lean, SPRINT and PRINCE2™. 

The philosophy is to use these tools judiciously to facilitate rather than dominate a transformation programme and overall to keep things simple, meaningful and appropriate for the individual client.